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Frequently Asked Questions
Q: What is Portrak?
Portrak is an SEC filing tracking tool that monitors 8-K filings from companies you follow. When relevant information is published, you receive instant email notifications. You define what's relevant to you based on your interests.
Q: How do I create an account?
Open the Portrak app and tap "Sign-up". Enter your email address and create a password. Follow the prompts to complete your account setup.
Q: How do I track companies for SEC filings?
Use the search bar in the app to find companies by name or ticker symbol. Once you've found a company, add it to your watchlist and specify the topics or keywords that interest you.
Q: What types of filings does Portrak track?
Portrak currently tracks 8-K filings, which are the most important current reports filed with the SEC. These are the filings you need to monitor for significant company events.
Q: How do I set up alerts?
After adding a company to your watchlist, specify the keywords, topics, or criteria that are relevant to you. Portrak will send you alerts whenever new filings match your preferences.
Q: How often are filings updated?
Portrak provides real-time updates. Filings are processed and alerts are sent as quickly as companies file them with the SEC.
Q: What subscription plans are available?
Portrak offers Pro subscription plans with enhanced features. Pro subscribers can set up more alerts and track more companies compared to the free tier.
Q: Can I change or cancel my subscription?
Yes, you can manage your subscription at any time within the app. You can upgrade, downgrade, or cancel your plan anytime.
Support Response Time
We aim to respond to all inquiries within 24-48 hours. For urgent matters, please mention this in your email.